If you've been to the LAC website(s) lately you'll have seen the notice:
In order to provide you with better service, we are currently redesigning our website. If you have difficulty finding what you are looking for, feel free to contact us.Most organizations would find a way to change their site without subjecting clients to "difficulty".
Most organizations would recognize that you go to the web for quick information.What's the help you get when you click contact us?
"We will answer most questions in 2 to 30 working days"