Natalie Ceeney, Chief Executive of The (UK) National Archives, is one agency head who is prepared to get out from time to time and meet and respond to comments from her organization clients. She did that last 22nd October and now a report detailing the responses to some of the main issues raised has been issued.
The document is available at www.nationalarchives.gov.uk/documents/2009-ceo-day-report-final.pdf
It appears that consultation is more than a sometime thing at TNA. Monthly User Forum meetings are held to report progress and other changes. Minutes are posted at http://www.nationalarchives.gov.uk/get-involved/user-forum.htm
A tip of the hat to Chris Paton who covered this document availability on his Scottish Genealogy News and Events Blog at http://scottishancestry.blogspot.com/
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