08 January 2021

LAC temporary suspension of digital copy services

The following notice is posted by Library and Archives Canada.

I​n light of the recent health and safety recommendations from the provinces of Ontario and Quebec, and with the safety of its clients and employees in mind, Library and Archives Canada (LAC) has decided to temporarily suspend most of its digital copy services. This measure will allow us to reduce the movement of staff and the handling of collections.

Starting today, it will not be possible to submit new copy requests except for the specific collections located in Winnipeg and in Vancouver. Requests previously submitted through our online copy form will not be processed until we resume this service. Visit our Reopening Library and Archives Canada for region-specific details.

Rest assured that we will resume these services as soon as possible. In the meantime, our reference and genealogy teams will continue to help researchers navigate our website and advance their research via digital collections. Contact us by using our Ask Us a Question or Ask Us a Genealogy Question forms, or by calling 1-866-578-7777 (option 8; toll-free in Canada and the United States).


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