Ideas from the National Library of Wales

I have a small amount of Welsh ancestry but have never researched at the National Library of Wales. My father and his mother where born in Wales. Prior generations had moved there, likely in connection with the Cotton Panic in Lancashire when supplies of raw cotton were cut off during the US Civil War.

I've written often about the resources at TNA, the UK National Archives, and how looking at what other organizations do should be an inspiration to others.

Judging by a short video at www.llgc.org.uk/index.php?id=2 there are also some ideas, and attitudes, there that could be food for thought for those providing client service elsewhere.