Comparing TNA and LAC

The UK National Archives has released there annual report and accounts 2011-12. You can read it at www.nationalarchives.gov.uk/about/our-performance.htm.
It's instructive to compare the items TNA highlight with Library and Archives Canada performance.

Comparison of TNA and LAC performance

	TNA	LAC	Comment
Client Satisfaction	+	-	98% of onsite orders fulfilled within one hour at TNA, 0% at LAC
Education	+	-	TNA teaches more than 15,000 students, LAC delegates
Leadership	+	-	TNA accepts sole responsibility for leadership of the wider archives sector, LAC abandons role
Environmental Standards	+	-	No evidence of LAC role
User Group	+	-	TNA has active user group now renewed. LAC actively hostile
Environment	+	-	TNA reduced carbon emissions 14% in one year. No evidence of LAC action
Blog	+	+	TNA has active blog and podcast. LAC just started
Employee Satisfaction	+	-	LAC alienated staff
Recognition	+	-